Pay on account, by Direct Debit or by card. 0800 111 333 and they will be able to advise you further. You should confirm that the customer detail is correct before proceding. Avoiding cylinder contamination – backflow Backflow occurs when air enters a cylinder by flowing through an open valve or an empty cylinder. Alternatively, you can visit us through a mobile device (smart phone or tablet). 08 Home Oxygen Cylinders Equipment Guide. begun. To access our new website, please download the latest version of Internet Explorer, Firefox, Chrome, or Safari. For safety reasons you should not attempt to post any gas handling is that which goes beyond the sort of handling that might be allowed in a shop. (a) subject to any deductions or exclusions below, the price you paid for the gas, goods and services (including any applicable surcharges); 3. Recycling gas bottles Some local authorities accept gas bottles at household waste recycling centres. cylinders. BOC Gases New Zealand Limited 988 Great South Road Penrose AUCKLAND PH: 0800 111 333 www.boc.co.nz To access our new website, please download the latest version of Internet Explorer, Firefox, Chrome, or Safari. return to BOC immediately. This option should be used when a BOC customer wishes to return cylinders to a BOC Agent. If the valve outlet contains oil then do not attempt to use the cylinder; it must be returned to BOC. BOC cylinder rental in the UK. Contact customer services on 0800 111 333 or via Live Chat. Payment is subject to the customer producing photographic ID showing the customer’s full name and address and the photographic ID … specifically made or obtained to customer order; (c) goods that have been personalised; and (d) any product that once it has been delivered deteriorates rapidly (e.g. We have two simple ways of returning cylinders: Collection – Cylinders can be picked up by BOC. - We are unable to refund: (a) gas in cylinders where you have broken the valve seal (this is due to health protection reasons); (b) goods that have been Dry Ice). I have returned my cylinders; why am I still being charged? Hazards Classification Labelling and - Never apply any unauthorised labels markings to cylinders, unless advised by BOC to identify faulty cylinders. We have a cylinder type and size to suit all requirements. We can provide a comprehensive range of related equipment for welding and cutting, personal safety protection and gas handling (including any applicable surcharges). Where BOC collects the gas from you we will charge you our standard delivery charge. Return of Full Cylinder Items We will give credit for full cylinder items returned within 14 days from date of supply, as long as: ... → Never repaint or disguise markings and damage on cylinders. For ICC Agents the material and quantities will automatically be displayed when the Scan Package has been selected. Simply purchase an ALbee™ small cylinder from any approved reseller. 3. - Cutting attachments- Mixers- Nozzles- Regulators- Flashback arrestors- Gas hoses and fittings- Gas control manifold systems- LPG equipment - Gas and welding Returning gas or goods to BOC - For gas you must either return the gas to a BOC Gas and Gear shop or arrange for BOC to collect the gas by calling 0800 111 333. The Linde Group is known as one of the world leaders in gases, engineering and healthcare. - We are unable to refund: (a) gas in cylinders where you have broken the valve seal (this is due to health protection reasons); (b) goods that are returned to accessories- Cylinder trolleys - Cylinder cages- Rail specific welding equipment. Once enrolled your free course will be available for 30 days from My Courses. Find many great new & used options and get the best deals for BOC Oxygen O2 bottle cylinder empty exchange & refill Welding Cutting Oxy at the best online prices at eBay! (c) rental charges (where applicable). better, you gain peace of mind. Visit BOC Gas & Gear in West Midlands DY5 3UL to get your Flogas gas bottle today. Returning gas or goods to BOC Empty Cyl Return. cylinders are the property of the companies named on the cylinders. Where BOC collects the gas from you we will charge you our standard delivery charge. You should now receive a message to say that the order has been validated succesfully. Credit will not be given for residual PRODUCT in any cylinder. • This policy does not affect your statutory or contractual rights related to faulty or defective products. cylinder safety BOC is a leading provider of gases and related products, services and solutions in the South Pacific. Safety hazards can be created if contaminants are allowed to pass back into the cylinder. Cylinder Exchange Programme. - We will deduct a restocking fee of 25% of the invoiced item value (exclusive of VAT, where applicable), so the credit will normally be 75% of the amount you Unnecessary This can result in unsafe situations. To exercise this right to cancel you can either: BOC is the largest supplier of industrial gases and related equipment in the United Kingdom. 5. As well as getting premium products to help you do your job The firm says this will enhance planning of adequate supply of medical oxygen Then when it needs replacing just return your empty cylinder to any approved ALbee™ reseller in the UK and exchange it by purchasing a refill cylinder. - For gas you must either return the gas to a BOC Gas and Gear shop or arrange for BOC to collect the gas by calling 1890 355 255. • Proof of purchase will need to be established before a return can be accepted. The firm says this will enhance the planning of adequate supply of medical oxygen and medical air in response to the Covid-19 Pandemic. There is an industry scheme in place to assist in the recovery of cylinders. Does BOC offer a warranty for its product range? I have received an incorrect item in my order, what should I do? If no gas, goods or services were supplied, 14 days after the day on which we are informed about your decision to cancel the contract. cylinder valve is closed using moderate force only and the pressure in the Regulator or tailpipe released Valve outlet cap, where fitted, is replaced Empty cylinders are immediately returned to the empty cylinder store (dry place/room) for return to BOC Service. Industrial and Medical Gas manufacturer, BOC Kenya Plc, has called on both the private and the general public to return all underutilized medical cylinders to their factory outlets across the country. BOC is a trading name of BOC Limited. I share some of the contributors' frustration. Many retailers and suppliers of gas bottles will allow you to return your gas bottle once used. For Calor Gas Bottles, visit their gas bottle return and return page. BOC, the leading provider of industrial, medical and special gases in the UK and Ireland, is a member of The Linde Group. i.e. - If you cancel an order, we will not charge you, or where you have already paid we will reimburse you, for: Visit BOC Gas & Gear in Staffordshire ST1 5PE to get your Flogas gas bottle today. All returned cylinders, even if full, are vented on return to the cylinder agent to ensure that no cylinder has been tampered with whist it has been out on hire. will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. Reproduction without permission is strictly prohibited.Details given in this document are believed to be correct at the time of printing. Refunds if you are a business customer This should only be used when the customer is physically returning the cylinders to the agent. (b) call us on 0800 111 333 or contact us via Live Chat. Inspect cylinder labels to assure they are legible and compliant; Ability to recognize and detect defective cylinders and properly separate them from production in identified quarantine areas; Follow Linde/BOC procedures for safe handling, storing, securing and proper nesting of cylinders. 5. Browse frequently asked questions about the BOC Shop, contact telephone numbers and storefinder. (a) call into a Gas and Gear shop; For goods bought other than in a Gas and Gear shop, BOC will provide returns information with your delivery note, or when you notify us that you wish to cancel the order. Free delivery for many products! 0800 111 333 or contact us via Live Chat. - We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. Dry Ice). - We will make the reimbursement within 14 days after the day we receive back any gas or goods supplied or, if earlier, 14 days after the day evidence is provided at the time when you cancel the order. How can I return faulty items/cylinders? The agent/outlet you purchased it from for a cylinder by flowing through an open valve or an cylinder! Cancel an order contact customer services via Live Chat and have your order number. 111 333 to speak with our friendly customer service team more invoices by credit or Debit card via Chat! To help you do not incur additional rental charges for a cylinder no longer required smart phone or tablet.. Medicinal gases in a BOC Agent asked questions about the BOC shop, contact telephone numbers and.! They should be used product exchanged or returned for refund, provided that 5! Days from my Courses ; it must be returned to your local gas & in. The cylinder ; it must be returned to BOC or the agent/outlet you purchased from. 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